Payment Policy

This policy describes how billing and payments work on EventCraft.

1. Payment methods

We accept:

• PayHere — local cards and bank options, billed in Sri Lankan Rupees (LKR).
• PayPal — for international cards.
• Bank transfer — upload your deposit slip; access is activated once we verify the payment.

2. Currency and taxes

Prices are shown in LKR unless stated otherwise. Any applicable taxes are shown at checkout or added as required by law.

3. Billing cycle

Paid plans are billed in advance for the cycle you choose. The price for longer cycles may include a discount shown at checkout. Your subscription renews automatically until cancelled.

4. Upgrades and downgrades

• Upgrades take effect immediately; the difference is prorated where applicable.
• Downgrades take effect at the end of your current billing period.

5. Failed and pending payments

If an automatic payment fails, we may retry and will notify you. Bank-transfer subscriptions stay pending until the slip is verified. We may pause paid features if payment cannot be collected.

6. Invoices

An invoice is generated for every successful payment and is available under Billing → Invoices. Invoices are issued by DTK Holdings (Pvt) Ltd.

7. Coupons

Discount coupons, where offered, are subject to their own validity, usage limits, and eligibility rules applied at checkout.

8. Security

Card payments are processed by our payment providers. EventCraft does not store full card details. See our Refund & Cancellation Policy for refunds.